Access
We warmly welcome all customers to Curve and offer a range of access performances and services to ensure you have an enjoyable time with us. On this page you will find further information about our theatre, Access Register, upcoming access performances and more.
If you would like to read this page in an alternative font, colour, format or language, or have it read aloud by a screen reader, please launch the Recite Me assistive toolbar by clicking the red ‘Audio Visual Help’ button in the bottom right corner of your screen.
We hope you find all the information you are looking for on this page, but if you have a specific question about your visit that isn’t covered here, please e-mail us on access@curvetheatre.co.uk.
HOW TO BOOK
Access customers may reserve seats for upcoming performances by e-mail at access@curvetheatre.co.uk, by telephone on 0116 242 3595 or by visiting our Box Office in person. Our team will be happy to discuss your booking, and any requirements you may have.
Customers requiring the support of a companion during their visit may also request a complimentary ticket at this address.
Our Box Office opening times can be found here.
Access Performances
We are proud to offer a programme of accessible performances throughout the year, including: Captioned Performances; Signed/British Sign Language Interpreted Performances; Audio Described Performances with Touch Tours; Dementia Friendly Performances and Relaxed Performances. Assisted Listening is also available at all performances in the Theatre and Studio Theatre.
Click the relevant tab below to find out more about each type of performance, and upcoming performance dates.
Captioned Performances
At Captioned performances, the actors’ spoken words are converted into visible text via display screens on stage.
British Sign Language (BSL) Interpreted Performances
These performances are presented with British Sign Language (BSL) interpretation throughout, delivered by an interpreter on stage.
Assisted Listening
An infra-red and induction loop hearing system is available at all performances in our Theatre and Studio Theatre for anyone who is hard-of-hearing, enabling them to amplify and adjust the volume to a suitable level.
Audio Described Performances with Touch Tours
Audio Described performances feature live, verbal commentary on key visual aspects of the show for audience members who are registered sight impaired.
Dementia Friendly Performances
Dementia Friendly performances are thoughtfully tailored to support audience members living with Dementia, their families and carers, including small changes to the show and the theatre space.
Relaxed Performances
Relaxed performances are open to anyone who would benefit from a more relaxed performance environment, and include a number of adaptations to ensure a comfortable and enjoyable environment for everyone.
Other Services and Facilities
Explore our facilities and other ways we can support your visit here, from wheelchair spaces and booster seats, to accessible parking and assistance dogs.
ACCESS REGISTER
Our Access Register is designed to assist customers with additional needs. We store information on your personal requirements so that you don’t need to resubmit documentation each time you book. Once registered, you will be eligible for a free companion ticket with the standard ticket you purchase for each show.
To support your application, we politely ask you to provide a photocopy of one of the documents listed below by email at access@curvetheatre.co.uk. The document you choose to submit should ideally be the most recent copy, dated within the last 18 months:
- Blue Badge Permit
- Disabled Persons Railcard
- Disabled Persons Bus Pass
- National Disability Card
- Access, CredAbility or Nimbus card
- Cinema Exhibitors’ Association (CEA) card
- A letter of support from a Care Professional, Doctor, Therapist or other Healthcare Professional
- Certificate of Visual Impairment (or Vista Card for audience members living in Leicester, Leicestershire or Rutland)
- Equipment Supplies Book
- WPMS (War Pensioners’ Mobility Supplement)
- Attendance Allowance Letter
- Disability Living Allowance Letter
- Disabled Students Allowance Letter
- Personal Independence Payment Letter
This list is subject to change, and Curve reserves the right to refuse concessionary tickets where it deems necessary. All seating and accessibility requirements are subject to availability.
JOIN THE REGISTER
To join our Access Register, please complete our online registration form at the link below (hosted on Microsoft Forms). Once you have completed the form, please send your supporting documentation to us via e-mail at access@curvetheatre.co.uk.
Alternative Format Brochures
Our latest season brochure is now available in Large Print (Arial, 16pt), Giant Print (Arial, 18pt) and as an audio playlist. A Braille copy of our brochure is also available at Box Office.
To receive your own physical copy of our alternative format brochures, or a CD of our audio flyers, please get in touch at access@curvetheatre.co.uk, or call the Box Office team on 0116 242 3595.
Audio Flyers for Upcoming Shows
AN INTRODUCTION TO CURVE
Entrances
Curve is a large, round building with a glass front.
There are two main entrances into the building – Halford Street and Rutland Street – which each have a set of glass double doors that open outwards automatically.
We use what3words to make our venue more accessible. The exact location of our Halford Street entrance (close to our Green Room Café) can be found at ///wide.wiping.dared, whilst our Rutland Street entrance (close to our Box Office) can be found at ///driver.other.ideal.
There is level access to the Foyer from both entrances.
Foyer
Our Foyer is one big circle which goes around our two performance spaces – the Theatre and the Studio. As you walk around our Foyer, you will notice lots of large pictures on the big red walls. This is our Production Gallery, and features pictures from previous productions here at Curve.
Box Office
Just off the Foyer inside the Rutland Street doors, you will find our Box Office.
Our Box Office is open 12pm – 8pm, Monday – Saturday (6pm on non-show days). Tickets can also be booked online at curveonline.co.uk or by calling our Box Office team on 0116 242 3595. Access tickets can also be reserved at access@curvetheatre.co.uk.
We continue to encourage customers to use e-tickets which can either be printed at home or shown to the usher via their smart phone upon arrival.
If you have not received your e-tickets as expected, please first check your spam and junk email folders. If you still cannot find your e-ticket, please contact our Box Office team by emailing tickets@curvetheatre.co.uk.
You can also validate your car parking ticket for the reduced rate of £7.95* at the Box Office (if you have parked in the NCP Rutland Centre Car Park).
Green Room Café and Stage Door Bar
In the Foyer you will also find our Green Room Café and Stage Door Bar.
We encourage audience members to pre-order interval refreshments with our team members at any of our bars or café pre-show to minimise queues during intervals.
We are able accept cash payments, but recommend making contactless payments using a debit or credit card or smart device where possible.
Accessible & Changing Places Toilets
You can find toilets on all levels of the building. On the ground floor (Stalls level), male, female and accessible toilets are located between our Stage Door Reception and Box Office, and close to our café.
There are two more accessible toilets, one by Theatre Door 3 and one by Theatre Door 4.
The accessible toilet by Theatre Door 4 is also a Changing Places Toilet, with adult changing table and assistive hoist. Please note you will need to bring your own hoist straps to use this facility.
On the Mezzanine (Circle), Level 1 and Level 2, male, female, gender neutral and accessible toilets are located near the stairwell, over the bridge from the Theatre.
Accessing the Circle & Upper Floors
To get to the Circle, Level 1 or Level 2, you can either use the stairs located next to our Stage Door Reception, or just outside Theatre Door 3 or Theatre Door 4. If you need to access the upper floors by lift, please speak to a member of our Visitor Experience Team.
Accreditations & Memberships
Header Image:The company of Billy Elliot The Musical (2022). A Made at Curve, new UK production. Production Photography by Marc Brenner.